The EMR/EHR Show has posted a great article, highlighting that EHR problems often have less to do with the tool and more to do with communicating about the tool:
Whether you’re a physician, an office manager, an office staffer, or an EMR vendor/service provider, if you’ve ever sighed deeply or gritted your teeth, there’s a certain eye-to-eye linkage that just isn’t happening.
And part of fixing that problem is being open to questions from others. And asking those questions yourself.
Many of us come from hard-won positions of authority. You know what you know, by dint of hard work, navigating the treacherous waters of office politics, or years of carefully accumulating critical data.
And when someone asks you a question that they really ought to know better than to ask, what happens? Your eyeballs cross — especially if it’ll cost you time, sweat, or money to deal with.
But it doesn’t have to be that way. And finding a different way to respond could be the difference between success and failure with your EHR.
Interested in learning how to help prevent failure and ensure that you’ll be more successful with your EHR implementation? Try reading “Want help solving your EMR problems? Be helpful!“

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